✅ What's welcome
- Your honest experience of a place you actually visited: food, service, prices, cleanliness, waiting times.
- Good and bad reviews alike. Businesses can't pay to remove a fair negative review.
- Polite criticism, even when it's strong.
- A nickname, or no name at all. You don't need an account.
🚫 What we remove
- Rude, hateful, threatening or sexual language, or insults about someone's tribe, religion, gender or appearance.
- Phone numbers, addresses, links, emails or other personal details, including staff names used to shame someone.
- Spam, adverts or reviews written to promote another business.
- Fake reviews: written by the owner, staff, friends or competitors, or for a place the writer didn't visit.
- Reviews written in exchange for money, discounts or free items.
- Accusations of crimes. Please report those to the police instead.
- Several reviews of the same place by the same person.
How it works
- Reviews go live straight away. Our system blocks links, phone numbers and rude words before posting.
- Anyone can tap Report under a review. If several different people report it, it's hidden until we check it.
- We check reported reviews and either restore them or remove them for good.
- You can review each place once every 30 days.
- We don't collect your name, phone number or IP address with reviews. To stop spam we keep only a scrambled code for your browser.
Business owners
We don't remove honest reviews because they're negative. If a review about your business breaks these rules, tap Report under it. To update your listing, use List your business.